Terms of service
Welcome to meltii! The terms “we”, “us”, and “our” refer to meltii. meltii operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a customized shopping experience (the “Services”). meltii is powered by Shopify, which enables us to deliver the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least 18 years old, and you authorize us to allow minors under your supervision to use the Services on devices you own or control.
To use the Services, including browsing our webshop or purchasing products or services, you may be required to provide certain information such as your email address, billing address, shipping address, and payment details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We strive to display our products and services as accurately as possible. However, colors and product appearance may vary depending on your device and its settings.
We do not guarantee that products or services will meet your expectations or exactly match their display.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities per person, region, or jurisdiction.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. meltii reserves the right to accept or refuse any order at its sole discretion. An order is only accepted once confirmed by meltii and after payment has been processed.
Please review your order carefully before submitting it, as cancellations may not be possible after acceptance. If we cancel or modify an order, we will attempt to notify you.
Returns and exchanges are subject to our Refund Policy [LINK].
You confirm that purchases are for personal use and not for resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions may change without notice. Prices at checkout are final and may exclude taxes, shipping, or duties unless stated otherwise.
Prices may differ from those in physical or third-party stores.
You agree to provide accurate billing and payment information and to update it as needed.
You confirm that you are authorized to use the payment method provided and that all charges will be honored.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping delays. Delivery times are estimates and not guaranteed.
Risk transfers to you once the product is delivered.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the Services is owned by meltii or its licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. Unauthorized use is prohibited.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools without control or responsibility.
Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
meltii is powered by Shopify, but all purchases are made directly with meltii. Shopify is not liable for transactions between you and meltii.
SECTION 10 - PRIVACY POLICY
Your personal data is handled according to our Privacy Policy [LINK] and Shopify’s policy.
SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors and update information at any time.
SECTION 13 - PROHIBITED USE
You may not use the Services for unlawful or harmful purposes or interfere with their operation.
SECTION 14 - AGENTS
Use of automated tools must comply with our requirements and may be restricted.
SECTION 15 - TERMINATION
We may terminate access to the Services at any time. Certain provisions will survive termination.
SECTION 16 - WARRANTY AND LIABILITY
Information is provided for general purposes only. We do not guarantee completeness or accuracy.
Nothing limits your legal consumer rights.
SECTION 17 - LIMITATION OF LIABILITY
To the extent permitted by law, meltii is only liable for direct damages up to the amount paid.
SECTION 18 - INDEMNIFICATION
You agree to indemnify meltii and its partners against claims arising from your use of the Services.
SECTION 19 - SEVERABILITY
If any provision is invalid, the remaining provisions remain in effect.
SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 21 - ASSIGNMENT
You may not transfer your rights without consent. We may assign ours.
SECTION 22 - GOVERNING LAW
These Terms are governed by Belgian law.
SECTION 23 - HEADINGS
Headings are for convenience only.
SECTION 24 - CHANGES TO TERMS
We may update these Terms at any time. Continued use means acceptance.
SECTION 25 - CONTACT INFORMATION
For questions, contact us at:
Meltii (trade name of Lara Levecke)
Batterijstraat 16
8400 Ostend
Belgium
VAT: BE1036068084